FAQ

Commonly asked questions

BigRiver Cart is an eCommerce platform that allows anyone to quickly build a beautiful shopping cart website using an intuitive, user-friendly back-end design and begin selling services & products.

Yes, we offer a 15 day free trial with access to all features.

You need an email ID and a domain to sign up.

No. You need a domain in order to begin building your new website.

A domain or domain name is the name of your website & the address users type into the internet browser to visit your website.

E.g., the domain name of the current website you are viewing is www.bigrivercart.com. Once purchased, you are the owner of that domain.

Internet users cannot access your website without having a unique domain name that leads to your website.

A website without a domain name is like a house without an address. Every domain name is unique & no two websites can have the same domain name.

You may purchase a domain from multiple domain name providers, and "point" it to your BigRiver shopping cart website in 1 simple step.

We recommend using https://domains.google/

Yes. Hosting is included in your subscription plan.

All data is hosted securely on servers using enterprise-grade security measures to keep your data safe. We store no payment data.

No.

All templates are free. Stay tuned for new templates & features.

Yes.

No. Subscriptions once purchased will not be refunded. Your subscription will end at the end of the billing period.

Yes, you may change at any time.

BigRiver Cart currently supports English. Stay tuned for updates.

Customers can make payments using Credit & Debit Cards, Cash On Delivery, Check/Money Orders & Bank Transfers.

The payments are processed by industry-leading payment gateways such as Stripe, Authorize.net, PayPal, Instamojo & Razorpay.

You can choose any of these payment gateways under "settings" in the admin panel.

If you have any more queries write to us support@bigrivercart.com